TERMS & CONDITIONS

AtithiBhaarat Hotel Partner Agreement (Website & Mobile Application)

Effective Date: 10 June 2026 Last Updated: 10 August 2026 Version: 1.0

PLEASE READ CAREFULLY. These Terms & Conditions constitute a legally binding agreement between your establishment and AtithiBhaarat DigiSolutions Private Limited. By registering on, accessing or using the AtithiBhaarat Platform, you accept these Terms in full. If you do not accept them, you must not use the Platform.

Key commercial position for new partners: onboarding is free of charge, the Platform is provided free of subscription charges for the first three (3) months, and a complimentary Basic Kit is supplied. Full details are at Clause 6.

1. PARTIES, DEFINITIONS AND INTERPRETATION

1.1 Parties

These Terms are entered into between:

(a) AtithiBhaarat DigiSolutions Private Limited, a company incorporated under the Companies Act, 2013, CIN U58201RJ2025PTC106325, having its registered office at 101, Vishveshwariya Nagar, Gopalpura Bypass, Durgapura, Jaipur, Rajasthan – 302018 (the "Company", "AtithiBhaarat", "we", "us", "our"); and

(b) the accommodation establishment registering on the Platform (the "Hotel Partner", "you", "your").

The Company is recognised as a startup by the Department for Promotion of Industry and Internal Trade ("DPIIT"), Ministry of Commerce & Industry, Government of India (Certificate No. DIPP272195, valid until 9 September 2035); is registered as a Micro enterprise under the Udyam scheme of the Ministry of Micro, Small and Medium Enterprises (Udyam Registration No. UDYAM-RJ-17-0660387); and is registered under the Government of Rajasthan's iStart initiative (iStart Registration No. 5F82239).

1.2 Definitions

"ABIN" means the AtithiBhaarat Identification Number, a unique digital travel identity in the format ABIN-XX-XXXXXX issued to a verified Traveller.

"Basic Kit" means the complimentary physical and digital onboarding materials described in Schedule A.

"Confidential Information" means all non-public information disclosed by one party to the other, whether or not marked confidential, which a reasonable person would understand to be confidential.

"Free Trial Period" means the period described in Clause 6.

"Guest" means a person occupying or seeking to occupy accommodation at the Hotel Partner's property.

"Platform" means the AtithiBhaarat website at https://atithibhaarat.com, the AtithiBhaarat web and mobile applications, associated application programming interfaces, dashboards and the Basic Kit software components.

"Property" means each accommodation establishment registered by the Hotel Partner and listed in its account.

"Services" means digital identity verification, digital check-in, guest register generation, dashboard reporting, and such other functionality as the Company makes available from time to time.

"Traveller" means an individual holding or applying for an ABIN.

1.3 Interpretation

Clause headings are for convenience only. "Including" means "including without limitation". References to a statute include any statutory modification or re-enactment. The singular includes the plural. Schedules form an integral part of these Terms.

1.4 Related documents

The following are incorporated by reference and form part of this Agreement: the Privacy Policy, the Cookie Policy, the Cache & Data Retention Policy, the Refund & Cancellation Policy, and any signed Order Form, Memorandum of Understanding or Data Processing Addendum.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Eligibility

To register as a Hotel Partner you represent and warrant that:

(a) you are a lawfully constituted person competent to contract under Section 11 of the Indian Contract Act, 1872; (b) the Property is lawfully entitled to offer accommodation to the public and holds every registration, licence, permission and no-objection certificate required under applicable municipal, police, fire safety, tourism, excise and food safety law; (c) the individual accepting these Terms is duly authorised to bind the Hotel Partner; (d) all information furnished is true, accurate, current and complete; (e) neither the Hotel Partner nor any of its promoters is subject to any subsisting order of a court, tribunal or authority prohibiting it from carrying on the business of accommodation.

2.2 Verification

The Company may verify the Hotel Partner's identity, licences and premises, including by physical inspection, documentary verification and third-party database checks. The Company may decline or revoke registration where verification fails, without assigning reasons and without liability.

2.3 Account security

You are solely responsible for maintaining the confidentiality of all credentials. You shall: (a) assign a distinct login to each authorised individual and never permit shared or generic credentials; (b) enable multi-factor authentication for every administrative user; (c) revoke access on the same day an individual ceases to be authorised; (d) notify info@atithibhaarat.com within twenty-four (24) hours of any suspected compromise.

All activity under your account is deemed to be your activity, save for activity occurring after you have notified the Company of a compromise.

2.4 Multiple properties

A Hotel Partner operating more than one Property must register each Property separately. Commercial terms, including the Free Trial Period, apply per Property unless a written group arrangement states otherwise.

3. LICENCE AND PERMITTED USE

3.1 Licence grant

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for the internal business purpose of operating your Property during the term of this Agreement.

3.2 Restrictions

You shall not, and shall not permit any person to:

(a) copy, modify, translate, adapt, decompile, disassemble or reverse engineer any part of the Platform; (b) create derivative works, or attempt to derive source code, algorithms or data models; (c) resell, sublicense, rent, lease, franchise or otherwise commercially exploit access to the Platform; (d) use the Platform to build or assist in building a competing product or service; (e) access the Platform through any automated means, scraper, crawler or bot not expressly authorised in writing; (f) circumvent, disable or interfere with any security, rate-limiting or authentication feature; (g) introduce any virus, worm, trojan, ransomware or other malicious code; (h) conduct any penetration test, vulnerability scan or load test without prior written authorisation; (i) use the Platform for any unlawful purpose, or in a manner that infringes the rights of any person; (j) remove, obscure or alter any proprietary notice, watermark or branding.

4. THE SERVICES

4.1 Identity verification and ABIN

The Platform verifies Traveller identity exclusively through Government-authorised sources, including DigiLocker. The Company does not, and will not, issue an ABIN on the basis of manual or human review of a photocopied or self-declared document. Verification either succeeds against a Government source or it does not.

4.2 Digital check-in

The Platform supports three methods of check-in, applied in the following fallback order: (i) biometric facial verification; (ii) a dynamic QR code that expires at short intervals; and (iii) ABIN entry with one-time password confirmation. Availability of each method depends on the Traveller's device, the Property's equipment and network connectivity.

4.3 Guest register assistance

The Platform compiles guest particulars into the format required by the applicable State police rules and, for foreign nationals, into the prescribed Form C format under the Registration of Foreigners Rules, 1992.

4.3.1 CRITICAL — the statutory obligation remains yours. The obligation to maintain a guest register and to report guest particulars to the police or immigration authorities is imposed by law upon the keeper of the accommodation establishment, that is, upon the Hotel Partner. The Platform is a compliance aid. The Company does not assume, discharge or indemnify the Hotel Partner's statutory duty, and the Hotel Partner shall remain solely responsible for the accuracy, completeness and timeliness of every statutory submission.

4.3.2 Where direct electronic filing with a department is not yet enabled, the Platform generates a compliant register for the Hotel Partner to file through the department's own channel. Any statement on the Platform describing direct filing as forthcoming is a statement of intent and not a present representation of capability.

4.4 Accommodation bookings and online travel agencies

The Company does not own, operate, control, contract for or hold any inventory of accommodation. Where the Platform displays tariffs or links relating to accommodation, it does so as a directory and redirection service only. Any booking made after redirection is a contract between the Traveller and the relevant online travel agency or the Hotel Partner, and:

(a) the Company is not a party to that contract; (b) the Company gives no warranty as to rate accuracy, availability, or the terms of any third-party platform; (c) all cancellation, modification, no-show and refund matters relating to accommodation are governed by that third party's terms; (d) the Company bears no liability for the acts, omissions or insolvency of any online travel agency.

4.5 Modification of the Services

The Company may add, modify, suspend or discontinue any feature. Where a change materially and adversely reduces core functionality, the Company shall give not less than 30 days' prior notice, and you may terminate without penalty within that notice period.

5. HOTEL PARTNER OBLIGATIONS

You shall:

5.1 furnish accurate Property information and update it within seven (7) days of any change to licences, ownership, management, address, room count, banking details or authorised signatories;

5.2 train every staff member using the Platform, and maintain a record of such training;

5.3 display the signage, QR standees, consent notices and informational material supplied in the Basic Kit at the reception desk in a clearly visible position, and not deface, obscure or alter them;

5.4 obtain and record Traveller consent through the Platform's own consent flow, and never fabricate, pre-tick, bypass or record consent on a Traveller's behalf;

5.5 never coerce, pressurise, mislead or induce a Traveller into enrolling for an ABIN, and always offer a conventional check-in alternative;

5.6 never photograph, screenshot, transcribe, print, export or otherwise create a parallel record of Traveller identity data displayed on the Platform;

5.7 never share, sell, transfer or disclose Traveller data to travel agents, tour operators, marketing agencies, group companies, affiliates or any other person;

5.8 access Traveller records only in respect of Guests actually staying, or seeking to stay, at your Property, and only for the duration reasonably connected with that stay;

5.9 comply at all times with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, applicable State police and hotel registration rules, the Foreigners Act, 1946 and Rules thereunder, the Goods and Services Tax laws, and all other applicable law;

5.10 maintain the devices used to access the Platform in a secure, updated and locked condition, in accordance with the Cache & Data Retention Policy;

5.11 cooperate fully and promptly with any lawful request, audit or investigation by a police, tourism, tax or data protection authority, and inform the Company where such request concerns the Platform;

5.12 not make any representation about the Platform, the Company or the ABIN that is inaccurate, exaggerated or not authorised in writing by the Company;

5.13 pay all Fees when due, following the Free Trial Period.

6. FREE TRIAL PERIOD AND BASIC KIT

This Clause records the launch offer available to Hotel Partners onboarding during the pilot phase.

6.1 Free onboarding

Onboarding, account creation, Property verification and configuration are provided at no charge. There are no setup charges, no installation charges, no integration charges and no joining fee.

6.2 Three months free

The Company shall provide the Services free of all subscription charges for a period of three (3) consecutive calendar months (the "Free Trial Period") for each eligible Property.

6.2.1 Commencement. The Free Trial Period commences on the Activation Date, being the date on which the Property's account is verified and the Platform is made live for that Property, and not on the date of expression of interest, application or signature.

6.2.2 Expiry. The Free Trial Period ends at 23:59 hours Indian Standard Time on the day immediately preceding the corresponding date in the fourth calendar month. Where no corresponding date exists, it ends on the last day of that month.

6.2.3 Eligibility. The Free Trial Period is available once per Property. It is not available to a Property that has previously availed of it, whether under the same or a different ownership, entity name, GSTIN or account, save with the Company's written consent.

6.2.4 One Property, one trial. Where a Hotel Partner registers multiple Properties, each eligible Property receives its own Free Trial Period commencing on that Property's own Activation Date.

6.3 What is included in the Free Trial Period

Unless the Company's published plan comparison states otherwise, the Free Trial Period includes:

• unlimited digital check-ins for the Property;
• identity verification and ABIN authentication;
• guest register generation in the applicable statutory format;
• the Hotel Partner dashboard, reporting and export functions;
• role-based staff accounts up to the limit specified in Schedule B;
• standard onboarding support and staff training;
• the Basic Kit described in Clause 6.5;
• product updates released during the period.

6.4 What is not included

The following are chargeable even during the Free Trial Period, and will be quoted and confirmed in writing before any charge arises:

(a) custom integration with a proprietary property management system or channel manager; (b) hardware beyond the Basic Kit, including tablets, kiosks, biometric readers, scanners, printers and mounting hardware; (c) additional or replacement printed material beyond the quantities in Schedule A; (d) on-site installation, cabling or engineering visits requested by the Hotel Partner; (e) bespoke reporting, data migration from legacy systems, or dedicated account management; (f) third-party charges levied by a payment gateway, telecom provider or Government portal and passed through at cost; (g) applicable Goods and Services Tax on any of the above.

6.5 The Basic Kit

6.5.1 Each eligible Property receives a complimentary Basic Kit, the contents of which are set out in Schedule A, delivered at the Company's cost.

6.5.2 Title. Unless Schedule A designates an item as loaned equipment, title in the Basic Kit passes to the Hotel Partner on delivery, and no charge or deposit is payable.

6.5.3 Loaned equipment. Any item designated in Schedule A as loaned remains the property of the Company. It must be used only at the registered Property, kept in good working condition, not modified or relocated without notice, and returned in working condition within fifteen (15) days of termination of this Agreement. Failure to return, or return in damaged condition, attracts the replacement charge stated in Schedule A.

6.5.4 Replacements. Damaged, defaced or lost consumable items may be replaced at the rates in Schedule A. Manufacturing defects notified within thirty (30) days of delivery are replaced free of charge.

6.5.5 The Basic Kit is provided as a promotional inclusion and is not exchangeable, transferable or redeemable for cash, discount or credit.

6.6 Transition to paid service

6.6.1 Advance notice. The Company shall notify the Hotel Partner, by email and by in-Platform notice, not less than fifteen (15) days before the expiry of the Free Trial Period, stating the expiry date, the applicable plans and the Fees.

6.6.2 No automatic charging. No amount shall be debited, and no payment instrument shall be charged, automatically upon expiry of the Free Trial Period. Continuation on a paid plan requires your affirmative election through the Platform, and any recurring mandate requires a separate authorisation given in accordance with applicable Reserve Bank of India directions on recurring payments.

6.6.3 If you do not elect to continue. The account moves to a restricted mode on expiry. In restricted mode you retain read-only access to your historical records and export functions for a period of 30 days; new digital check-ins are not processed. Thereafter Clause 15 applies.

6.6.4 No obligation to continue. You are under no obligation whatsoever to subscribe after the Free Trial Period, and may discontinue at any time, during or after it, without penalty, exit fee or notice charge.

6.7 Termination during the Free Trial Period

Either party may terminate during the Free Trial Period on seven (7) days' written notice, without cause and without liability. No Fees are payable. Clause 6.5.3 applies to any loaned equipment.

6.8 Additional promotional periods

The Company may, at its discretion, publish incentive programmes under which a Hotel Partner may earn further periods of free service on achieving stated performance milestones. Any such programme is governed by its own published terms, is offered at the Company's discretion, may be modified or withdrawn on reasonable notice, and does not create a contractual entitlement unless and until the stated milestone is verified as achieved.

6.9 Variation and withdrawal of the offer

The Company reserves the right to modify or withdraw the offer in this Clause 6 for future applicants at any time. Any such modification or withdrawal shall not affect a Hotel Partner whose Free Trial Period has already commenced, whose entitlement shall run in full on the terms accepted at activation.

6.10 No misrepresentation

You shall not describe the Free Trial Period or the Basic Kit to any Guest, third party or in any publicity in terms that are inaccurate or that suggest a Company endorsement, ranking, certification or affiliation beyond partner status.

7. FEES, BILLING AND TAXES

7.1 Fees. Following the Free Trial Period, Fees are payable in accordance with the plan you elect, as set out in Schedule B or in a signed Order Form. Fees may comprise a periodic subscription charge, a per-check-in charge, a per-booking platform fee, or a combination.

7.2 Billing cycle. Subscription Fees are billed in advance. Usage-based Fees are billed in arrears. Invoices are raised on the 1st of each cycle and are payable within 15 days of the invoice date.

7.3 Taxes. All Fees are exclusive of Goods and Services Tax and any other tax, levy, cess or duty, which shall be charged additionally at the prevailing rate where applicable. As on the Effective Date, the Company is not registered under the Central Goods and Services Tax Act, 2017. Tax-compliant invoices will be issued for all Fees; if and from the date the Company becomes GST-registered, such invoices will additionally bear the Company's GSTIN and GST will be charged on Fees at the prevailing rate. Where tax is required to be deducted at source, you shall deduct at the correct rate, deposit it in time, and furnish the certificate under Form 16A within the statutory period; failing which the deducted amount shall be reimbursed to the Company.

7.4 Late payment. Amounts not paid when due attract interest at 1.5 per cent per month, or the maximum permitted by law, whichever is lower, calculated from the due date until realisation. The Company may suspend access after 15 days of continued non-payment, following written notice.

7.5 Disputed invoices. You may dispute an invoice in writing within fifteen (15) days of receipt, stating the grounds and the disputed amount. Undisputed amounts remain payable on the due date. Good-faith disputes will not trigger suspension in respect of the disputed sum.

7.6 Revision of Fees. The Company may revise Fees on not less than thirty (30) days' written notice. A revision does not apply to a subscription term already paid for. If you do not accept a revision, you may terminate with effect from the end of the then-current term without penalty.

7.7 No set-off. You shall not set off, withhold or deduct any amount from Fees payable, save as expressly permitted under Clause 7.3 or by an order of a competent court or tribunal.

8. INTELLECTUAL PROPERTY

8.1 All intellectual property in the Platform, including software, source code, databases, designs, user interfaces, workflows, documentation, the ABIN format and numbering scheme, the marks "AtithiBhaarat" and "ABIN", logos, colour scheme and all associated goodwill, vests exclusively in the Company. Nothing in these Terms transfers any ownership to you.

8.2 You are granted a limited, revocable, royalty-free licence to use the Company's name and logo solely to indicate that your Property is an AtithiBhaarat partner, strictly in accordance with the brand guidelines supplied with the Basic Kit. This licence terminates automatically on termination of this Agreement, and all such use shall cease within seven (7) days.

8.3 You grant the Company a limited, non-exclusive, royalty-free licence to use your Property name, logo and photographs for the purposes of listing your Property on the Platform, and — only with your prior written consent, which may be withheld or later withdrawn — in marketing material, case studies and investor communications.

8.4 Any feedback, suggestion or improvement idea you provide may be used by the Company freely and without obligation, attribution or compensation.

9. DATA PROTECTION AND CONFIDENTIALITY

9.1 Each party shall comply with the Digital Personal Data Protection Act, 2023 and all applicable data protection law.

9.2 The allocation of roles as Data Fiduciary and Data Processor is as set out in Clause 3 of the Privacy Policy, which you acknowledge you have read and accepted.

9.3 Where the Company processes personal data on your instructions, such processing is additionally governed by a Data Processing Addendum, available on request from info@atithibhaarat.com and to be published at https://atithibhaarat.com/data-processing-addendum. On execution by both parties, the Data Processing Addendum forms part of this Agreement; until then, Clause 9 of this Agreement and Clause 3 of the Privacy Policy govern the parties' data-protection roles and obligations.

9.4 Confidentiality. Each party shall keep the other's Confidential Information secret, use it only for the purposes of this Agreement, disclose it only to personnel with a need to know who are bound by equivalent obligations, and return or destroy it on termination. These obligations survive for 3 years after termination, and indefinitely in respect of personal data and trade secrets. They do not apply to information that is public through no breach, independently developed, lawfully received from a third party, or required to be disclosed by law, in which case the disclosing party shall be notified where legally permissible.

9.5 Audit. The Company may, on reasonable notice and not more than once in any twelve-month period save where a breach is suspected, audit your compliance with Clauses 5 and 9 in so far as it relates to the Platform. You shall provide reasonable cooperation.

10. SERVICE AVAILABILITY AND SUPPORT

10.1 Target availability. The Company shall use commercially reasonable efforts to achieve monthly uptime of 99.5 per cent, calculated excluding Excluded Downtime.

10.2 Excluded Downtime means downtime caused by: scheduled maintenance notified at least forty-eight (48) hours in advance; emergency maintenance; failure, outage, throttling or change of a Government system, including DigiLocker or a police portal; failure of your internet connection, hardware, devices or premises infrastructure; your act, omission or misuse; a Force Majeure Event; or a suspension permitted under these Terms.

10.3 Support. Support is available at info@atithibhaarat.com and +91 77938 80880 during Mon–Sat, 9:00 AM – 7:00 PM IST. Target first response times are: critical (Platform wholly unusable) 4 hours; high 1 business day; normal 3 business days. These are targets and not guarantees, and no credit or penalty attaches to a missed target save as expressly agreed in a signed Order Form.

10.4 Business continuity. Where the Platform is unavailable, you shall complete guest registration through conventional means so that your statutory obligations are not interrupted. You shall at all times maintain the capability to register guests without the Platform.

11. THIRD-PARTY DEPENDENCIES

The Platform depends on third-party systems including DigiLocker, Government verification and reporting portals, telecom networks for one-time passwords, cloud infrastructure and payment gateways. The Company does not control these systems and gives no warranty as to their availability, accuracy, response time or continuity. The Company shall not be liable for any loss arising from the unavailability, modification, discontinuation, error or delay of any such third-party system, or from any change in Government policy affecting access to it.

12. DISCLAIMERS

12.1 Save as expressly stated in these Terms, the Platform is provided "as is" and "as available", and all warranties, conditions and representations, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, non-infringement or uninterrupted operation, are excluded to the fullest extent permitted by law.

12.2 The Company does not warrant that the Platform will be error-free, uninterrupted, or free of security vulnerability, or that every defect will be corrected.

12.3 Identity verification returns a result based on data furnished by a Government-authorised source. The Company does not warrant the accuracy of the underlying Government record, and is not liable for any consequence of an inaccuracy therein.

12.4 The Company is not a hotel, travel agent, tour operator, online travel agency, booking intermediary, payment system operator or insurer, and does not act as agent for any Traveller or Hotel Partner.

12.5 Nothing in the Platform constitutes legal, tax, regulatory or compliance advice. You are responsible for obtaining your own professional advice on your statutory obligations.

13. LIMITATION OF LIABILITY

13.1 To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, punitive, exemplary or consequential loss, or for loss of profit, revenue, goodwill, business opportunity, anticipated savings or data, however arising and whether or not foreseeable.

13.2 Cap. The Company's aggregate liability arising out of or in connection with this Agreement, whether in contract, tort, breach of statutory duty or otherwise, in any period of twelve (12) months shall not exceed the total Fees actually paid by the Hotel Partner to the Company in respect of the affected Property in the twelve (12) months immediately preceding the event giving rise to the claim.

13.3 During the Free Trial Period. Where no Fees have been paid, including during the Free Trial Period, the Company's aggregate liability shall not exceed ₹10,000.

13.4 Exclusions from the cap. Nothing in this Clause limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; a party's indemnity obligations under Clause 14; wilful misconduct; infringement of the other party's intellectual property; or any liability that cannot lawfully be limited.

13.5 You acknowledge that the Fees, and in particular the provision of the Services free of charge during the Free Trial Period, reflect the allocation of risk in this Clause, and that the Company would not enter into this Agreement on these commercial terms without it.

14. INDEMNITY

14.1 You shall indemnify, defend and hold harmless the Company, its directors, officers, employees and agents from and against all claims, demands, proceedings, penalties, fines, losses, damages, costs and reasonable legal expenses arising out of or in connection with:

(a) your breach of these Terms or of any applicable law; (b) any failure by you to discharge your statutory guest registration, police reporting or immigration reporting obligations; (c) any misuse, unauthorised access, unauthorised disclosure or unlawful processing of Traveller or Guest data by you or your personnel; (d) any claim by a Guest arising from the accommodation, conduct, safety, condition or services at your Property; (e) any inaccurate, misleading or unauthorised representation made by you about the Company, the Platform or the ABIN; (f) any tax, levy or duty payable by you and not discharged.

14.2 The Company shall indemnify you against any third-party claim that your permitted use of the Platform infringes that third party's intellectual property rights in India, provided that you notify the Company promptly, do not admit liability, and grant the Company sole conduct of the defence and settlement.

14.3 The indemnified party shall provide reasonable cooperation at the indemnifying party's cost.

15. SUSPENSION, TERMINATION AND EXIT

15.1 Suspension. The Company may suspend access immediately, with notice where practicable, where: (a) Fees remain unpaid beyond the grace period; (b) there is a reasonable suspicion of fraud, impersonation or misuse of Traveller data; (c) continued access poses a security risk; (d) required by a lawful direction of an authority; or (e) you are in material breach.

15.2 Termination by you. You may terminate at any time on 30 days' written notice to info@atithibhaarat.com, or through the in-Platform cancellation control. No exit fee, penalty or notice charge applies.

15.3 Termination by the Company. The Company may terminate on 60 days' written notice for convenience, or immediately on written notice where: you commit a material breach not remedied within fifteen (15) days of notice; you commit a breach incapable of remedy; you become insolvent, or a winding-up, insolvency or resolution process is initiated; a licence essential to your operation is cancelled or suspended; or you are convicted of, or credibly implicated in, an offence involving fraud, trafficking, or the safety of guests.

15.4 Effect of termination. On termination: the licence in Clause 3 ends immediately; all Platform access is revoked; you shall cease all use of the Company's marks within seven (7) days; loaned equipment shall be returned under Clause 6.5.3; and all accrued Fees become immediately due.

15.5 Data export. You may download your records in a machine-readable format for 30 days after termination. Thereafter, retention and deletion follow the Cache & Data Retention Policy.

15.6 Refunds on termination. Governed by the Refund & Cancellation Policy.

15.7 Survival. Clauses 1, 4.3.1, 4.4, 8, 9, 12, 13, 14, 15.4 to 15.7, 17 and 18 survive termination.

16. FORCE MAJEURE

Neither party shall be liable for any failure or delay in performance caused by an event beyond its reasonable control, including an act of God, flood, earthquake, fire, epidemic, pandemic, war, terrorism, riot, civil commotion, strike, lockout, act of Government, change of law, nationwide internet or telecommunications failure, sustained power failure, or failure of a Government system such as DigiLocker ("Force Majeure Event"). The affected party shall notify the other promptly and shall use reasonable efforts to mitigate. If a Force Majeure Event continues for more than sixty (60) consecutive days, either party may terminate on written notice, and Fees paid in advance for the unperformed period shall be refunded pro rata. Force Majeure does not excuse an obligation to pay Fees already accrued.

17. GRIEVANCE REDRESSAL AND DISPUTE RESOLUTION

17.1 Grievance Officer

Pursuant to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020:

Grievance Officer: Jayant Chaubey, Founder & Director Email: info@atithibhaarat.com | Telephone: +91 77938 80880 Address: 101, Vishveshwariya Nagar, Gopalpura Bypass, Durgapura, Jaipur, Rajasthan – 302018 | Hours: Mon–Sat, 9:00 AM – 7:00 PM IST

Nodal Officer: Jayant Chaubey, info@atithibhaarat.com

Every grievance is acknowledged within twenty-four (24) to seventy-two (72) hours and disposed of within twenty (20) days, with a written response and a ticket reference.

A grievance concerning the Company's recognition or registration under a Government of Rajasthan scheme, including the iStart initiative, may additionally be raised with the Rajasthan Public Grievance (RPG) Cell, as set out in Clause 10 of the Refund & Cancellation Policy.

17.2 Escalation and amicable resolution

Any dispute shall first be referred to senior representatives of both parties, who shall attempt resolution in good faith within thirty (30) days of written notice of dispute.

17.3 Arbitration

Failing amicable resolution, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual consent, or failing consent, by the competent court under Section 11 of the said Act. The seat and venue of arbitration shall be Jaipur, Rajasthan. The language shall be English. The award shall be final and binding, and reasoned in writing. Each party shall bear its own costs, and the arbitrator's fees shall be shared equally unless the award directs otherwise.

17.4 Nothing prevents either party from seeking urgent interim or injunctive relief from a competent court.

17.5 Governing law and jurisdiction. This Agreement is governed by the laws of India. Subject to Clause 17.3, the courts at Jaipur, Rajasthan shall have exclusive jurisdiction.

17.6 Nothing in this Clause limits any statutory right of a consumer to approach a Consumer Commission under the Consumer Protection Act, 2019, or of a Data Principal to approach the Data Protection Board of India.

18. GENERAL

18.1 Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, franchise or employment relationship. Neither may bind the other.

18.2 Amendments. The Company may amend these Terms on 30 days' prior notice by email and in-Platform notice. Amendments do not apply retrospectively. If you object to a material amendment, you may terminate without penalty before it takes effect; continued use thereafter constitutes acceptance. An amendment shall not curtail an accrued entitlement, including a Free Trial Period already commenced.

18.3 Assignment. You may not assign or transfer this Agreement without the Company's prior written consent. The Company may assign to an affiliate or to a successor in a merger, amalgamation or transfer of business, on notice to you.

18.4 Notices. Notices to the Company shall be sent to info@atithibhaarat.com and, for formal legal notice, by registered post or courier to 101, Vishveshwariya Nagar, Gopalpura Bypass, Durgapura, Jaipur, Rajasthan – 302018. Notices to you shall be sent to the email and address in your account, which you shall keep current. Email notice is deemed received on the next business day.

18.5 Severability. If any provision is held invalid or unenforceable, it shall be severed or read down to the minimum extent necessary, and the remainder shall continue in full force.

18.6 Waiver. No failure or delay in exercising a right operates as a waiver. A waiver must be in writing and is effective only for the instance given.

18.7 Entire agreement. These Terms, together with the documents incorporated by reference and any signed Order Form, constitute the entire agreement and supersede all prior discussions, proposals, brochures and representations. In the event of conflict, the order of precedence is: (i) a signed Order Form or Memorandum of Understanding; (ii) the Data Processing Addendum; (iii) these Terms; (iv) the other policies.

18.8 Language. These Terms are executed in English. A translation may be provided for convenience; in the event of conflict, the English text prevails.

18.9 Electronic acceptance. Acceptance by clicking, tapping or continued use constitutes a valid electronic record under the Information Technology Act, 2000, and requires no physical signature or seal.

18.10 No third-party rights. No person other than the parties has any right to enforce any term of this Agreement.

SCHEDULE A — BASIC KIT

Provided complimentary to each eligible Property under Clause 6.5. Quantities are per Property.

The Company may substitute an item of equivalent or superior specification.

SCHEDULE B — PLANS AND FEES

Applicable only after expiry of the Free Trial Period. Rates are exclusive of Goods and Services Tax.

Current plan names, fees, included check-ins and staff-account limits are as published at https://atithibhaarat.com/pricing, which is incorporated into this Schedule B by reference and forms part of these Terms. Where a Hotel Partner has a signed Order Form, the Order Form's commercial terms prevail over the published pricing page to the extent of any conflict.

Staff accounts included during the Free Trial Period: 5

BY REGISTERING ON, ACCESSING OR USING THE ATITHIBHAARAT PLATFORM, THE HOTEL PARTNER CONFIRMS THAT IT HAS READ, UNDERSTOOD AND AGREED TO THESE TERMS & CONDITIONS AND ALL DOCUMENTS INCORPORATED BY REFERENCE.